Lin's Feedback on 15-day China Wonders Tour
Customer: Lin ( USA ) Tour Dates: 2014-05-11
Tour Itinerary: 15-day China Wonders Tour
Destination: Beijing, Xi'an, Jiuzhaigou, Chengdu, Mt. Emei, Zhangjiajie, Fenghuang
Thank you for your kind message. I really appreciate all the help you’ve given us throughout the booking process. You are so easy to work with and thank you for your kind and prompt response everytime I sent an inquiry. I am especially thankful that you offered to upgrade us to first class for our flight to Shanghai. We had a lot of luggage at the end of the trip and that really helped.
We had a wonderful time in China. The guides and driver were great. The guides have been really helpful and also very flexible. Our guide in Xi’an (Chris) and guide in Zhangjiajie (Pan) were exceptional. They gave us the freedom to choose our own food during lunch as long as it is within the budget. After eating KungPao chicken and egg drop soup for several days in Beijing, this was a very nice change and we were able to try some local specialties. The weather was terrible in Zhangjiajie, thanks to our guide Pan – she switched a couple of things around and due to her effort, we were still able to see all the beautiful sights. Also our guide in Chengdu was very honest and helpful as well, she even refunded us the tickets to the Jingsha museum which we were not able to go due to our tight schedule.
The only down side of the trip was when we were at Beijing. We decided to go see the Kung fu show in the evening which was not in our itinerary. Our guide offered to get tickets for us, but we later realize she bought the cheap seats for us (190 per person) which were all the way in the back and charged us the price of the premium seats (380 per person). We felt ripped off, since this happened on our first day in China, we were little worried this may be a common practice but luckily this type of things never happened again for the rest of the trip and overall we had a great experience in China.
BTW – I think it will be more effective if the evaluation form was sent to us directly via email VS having to fill it out in front of the guides. You will probably receive more honest comments that way:)
I hope you found the above comments helpful. Again, it is been great working with you and we would definitely contact you again for our next China trip. We will also recommend you and Trip China Guide to our family and friends.
All the best to you.
Lin and Godwin